SMS Terms & Conditions

Risk Prevention Online – SMS Terms & Conditions

Effective Date: February 24, 2026

Program Name

Risk Prevention Online SMS Customer Support

Program Description

Risk Prevention Online (operated by National Online Training) provides a two-way SMS customer support channel for students enrolled in our online education courses. Students initiate contact when they need help with course access, login issues, certificate downloads, payment questions, technical troubleshooting, or general support regarding their workplace safety and education classes, including DOT safety programs, drug and alcohol education, anger management, substance abuse, and driver safety courses. This is a conversational support channel — we only respond to inquiries initiated by the student and do not send unsolicited or marketing messages.

Consent and Opt-In

By texting our SMS support number (830-372-4555), you consent to receive reply messages from Risk Prevention Online in response to your support inquiries. Our SMS support number is displayed on our Contact Us page with the following consent language: “SMS Support: 830-372-4555 – Text us for help. By texting this number, you consent to receive replies to your support inquiries. Message and data rates may apply.”

When you send your first text message, you will receive a double opt-in confirmation: “You’re now connected with our support team. We’ll reply to your inquiry shortly. Msg & data rates may apply. Reply HELP for assistance or STOP to opt out.”

Consent is not required as a condition of purchasing any goods or services.

Message Frequency

Message frequency varies. Because this is a reply-only support channel, the number of messages you receive depends entirely on the support conversations you initiate. We only send messages in direct response to your inquiries. We do not send scheduled, recurring, or unsolicited messages.

Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan and any applicable charges. We are not responsible for any fees charged by your carrier.

Opt-Out Instructions

You may opt out of our SMS program at any time. To stop receiving text messages, reply STOP to any message you receive from us. You will receive a one-time confirmation message after opting out. No further messages will be sent unless you re-initiate contact.

Help

For help or more information about our SMS program, text HELP in response to any message, or contact us at:

Supported Carriers

Our SMS program is supported on all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. However, service availability may be affected by your carrier’s coverage and policies. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. We do not sell, rent, or share your phone number or SMS data with third parties for their marketing purposes. No opt-in information is shared with third parties. For full details on how we handle your information, please see our SMS Privacy Policy.

Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued participation in the SMS program after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these SMS Terms & Conditions, please contact us at:

National Online Training / Risk Prevention Online
Email: info@RiskPreventionOnline.com
Phone: (830)-276-2700